At Korea Filler Experts, we strive to ensure that our customers receive their orders in a timely and efficient manner. As such, we have established the following Shipping Policy:
- Shipping Options: We offer several shipping options to choose from at checkout, including standard, expedited, and overnight shipping.
- Shipping Costs: We offer free shipping service for order over $299 via UPS Worldwide Economy. For the below $299 orders shipping costs will vary depending on the shipping option selected, the destination country, and the weight and dimensions of the items being shipped. Shipping costs will be calculated and displayed at checkout.
- Customs and Duties: Please note that international shipments may be subject to customs fees, import duties, and taxes, which are levied once the package reaches the specified destination country. Any additional charges for customs clearance must be borne by the buyer; we have no control over these charges and cannot predict what they may be. Custom processes vary in each country and many nations regulate these transactions and could refuse to deliver your package.We advise you to contact your local custom office or broker company for the detailedinformation to avoid any potential problem. Buyer is responsible for packages refused by customs, despite of any reason including denial to pay tax, banned importing items, and any other customs related issues. For the specific details about your country process please contact our experts.
- Shipping Delays: We strive to ship orders as quickly as possible and all standard orders are processes and shipped within 1-5 business days; however, we cannot guarantee delivery dates. Shipping delays may occur due to factors outside of our control, such as customs clearance or carrier delays.
- Shipping Address: It is the responsibility of the buyer to ensure that the shipping address entered at checkout is correct and accurate. We cannot be held responsible for packages that are undeliverable due to an incorrect or incomplete address.
By placing an order with Korea Filler Experts, you acknowledge and agree to our Shipping Policy, including the responsibility for customs clearance fees and any other associated charges.
At Korean Filler Experts, our utmost priority is to ensure your complete satisfaction with every purchase. We are committed to providing you with genuine, brand-new products that are free from any defects or damage. If you receive any items that are damaged, defective, or incorrect, we will accept their return at our expense within 14 days, and provide you with a full refund.
Please note that orders can be cancelled, changed, or amended only until they are processed. Once an order is processed or shipped, we cannot make any changes or cancellations. If you wish to modify or cancel your order, we recommend that you contact our team of experts as soon as possible. They will be happy to assist you with any concerns or queries that you may have.
Check our FAQ page for other common questions or contact us for a quick chat about your order.